Privacy Policy
- November 22, 2024
WineFi Management Limited (“WineFi”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (www.winefi.co.uk), communicate with us, or use our services.
By using our website or services, you agree to the terms of this Privacy Policy.
Who We Are
WineFi Management Limited is a company registered in England and Wales (Company Number: 14864655) with its registered office at 5th Floor, 167-169 Great Portland Street, London, W1W 5PF.
If you have any questions about this policy or your personal data, please contact us:
- Email: support@winefi.co
- Address: 5th Floor, 167-169 Great Portland Street, London, W1W 5PF
What Information We Collect
We use your personal information for the following purposes:
To Provide Our Services
- To manage your account and process transactions.
- To deliver services and products you request.
To Improve and Personalise Your Experience
- To analyse website performance and user behaviour.
- To customise content, offers, and recommendations.
To Communicate with You
- To send service updates, newsletters, and promotional emails (with your consent).
- To respond to inquiries or provide customer support.
For Legal and Security Purposes
- To comply with legal obligations, such as anti-money laundering regulations.
- To detect and prevent fraud or unauthorised access to our systems.
How We Use Your Information
We may collect and process the following types of personal information:
Information You Provide to Us
- Contact Information: Name, email address, phone number, and postal address.
- Account Information: Login details (username and password) and preferences.
- Payment Information: Billing details and transaction history (processed securely via third-party payment providers).
- Other Information: Any details you voluntarily provide when contacting us or filling out forms on our website.
Information We Collect Automatically
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages viewed, links clicked, and time spent on our website.
- Cookies and Tracking Technologies: Information collected via cookies, pixels, and similar technologies. See our Cookies Policy for more details.
Information from Third Parties
- Public Sources: Data available from public directories or social media.
- Service Providers: Data from payment processors, analytics providers, or marketing platforms.
Sharing Your Information
We will not sell or rent your personal information to third parties. However, we may share your data with the following parties:
- Service Providers: Third-party companies that help us operate our website, process payments, or provide marketing services.
- Legal and Regulatory Authorities: Where required to comply with legal obligations or enforce our terms of service.
- Business Transfers: In the event of a merger, acquisition, or sale of WineFi, your personal data may be transferred to the new entity.
We ensure that all third parties adhere to strict data protection standards and only process your data in accordance with our instructions.
Your Rights
Under applicable data protection laws, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to your personal data if it is inaccurate or incomplete.
- Deletion: Request that we delete your personal data (subject to legal requirements).
- Restriction: Request that we limit the processing of your data.
- Portability: Request that your data be provided in a structured, commonly used format.
- Objection: Object to the processing of your data for marketing or other purposes.
- Withdraw Consent: If processing is based on consent, you may withdraw it at any time.
To exercise your rights, please contact us using the details provided above. We will respond to your request within one month, in accordance with legal requirements.
Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, regulatory, or contractual obligations.
Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website uses cookies to enhance your experience and analyze website performance. For more details about how we use cookies, please review our Cookies Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites, and we encourage you to review their privacy policies before providing any personal data.
International Data Transfers
If we transfer your data outside the UK or European Economic Area (EEA), we will ensure appropriate safeguards are in place, such as standard contractual clauses or other legal mechanisms, to protect your information.
Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and we encourage you to review it periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
- Email: support@winefi.co
- Address: 5th Floor, 167-169 Great Portland Street, London, W1W 5PF
